NPE

Frequently asked questions

How do I find the right popup?
Use the catalog search and filters. Try every example before opening the help page for the popup that best matches your goal.
Where do I configure each popup?
Select “Add to theme”, then customize its text, images, colors, buttons, and conditions directly in the theme editor.
How do I test a popup before publishing it?
Select the popup block in the theme editor. Its preview appears there, so you can check the result before visitors see it.
Can I decide when it appears?
Yes. Each popup can appear on page load, after a delay, on scroll, after a set number of clicks, or on exit intent.
Can I show it only on some pages?
Yes. Add it to a specific template for product, cart, or special pages, or use a global section to make it available throughout the store.
Can I add more than one popup?
Yes. You can configure as many as you need; your plan determines how many can be active at once in your store.
What does each plan include?
Free includes 1 active popup, Starter supports up to 2, Pro up to 5 and Ultra does not limit the number of active popups.
How do I avoid showing too much of a popup?
Adjust its frequency to always show it, once per session, once per browser, or again after the number of days you choose.
Where do I find instructions for a specific popup?
Open “Help and integration” from its catalog card for customization, setup steps, and recommendations specific to that popup.